Personal Data

What is personal data?

Personal data is individual details about the personal and factual circumstances of a specific or definable individual person, such as name, address, telephone number and birth date.

Information that cannot be directly associated with you, such as favoured websites or the number of users of a site is not personal data.

What personal data is collected and processed?

Due to security purposes our server will save the following information of your website visit for 40 days:

  • the connection data of the querying computer,
  • the connection data of the querying computer,
  • the date and the length of the visit,
  • the identifying data of the browser used and operating system as well as the website from which you visited us.

Any further personal data such as name, address, telephone number or email address are not saved.
Exception: This information has been given voluntarily by you,
e. g., within the scope of a registration, a survey, a competition, an advertisement, completing a contract/offer, or a request for information.

How is personal data used and transferred?

The personal data provided by you is only used for the technical administration of the website, for processing contracts concluded with you, or for answering your questions.

Only in cases where you have granted prior approval or where – insofar as this is legally permissible – you have not raised any objections, do we also use this information for product-related surveys and marketing purposes.

We neither pass on your personal data to third parties nor sell it, and we do not make it available to anyone else unless this is required for settlement of a contract or if you have given your prior consent. For instance, it may be necessary to pass on your address and ordering data to our suppliers when you order products.

What is the advantage to you?

We would be very pleased to be able to regularly inform you of current offers as well as new products and services.

When you register on our website we will ask you if you would like to receive appropriate advertising notifications.

As a Schober Group customer, you will of course receive all necessary information regarding changes to existing contracts (e. g. changes in prices).

Google Analytics

The Schober Holding International GmbH  uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies, which are text files placed on your computer and which enable an analysis of your utilization of the website.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will under no circumstances associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

What safeguards do you have?

We do everything within our power to protect your personal data from loss or misuse. We store your data in such a way that it is not accessible to the public. In certain cases, your data is transmited  encoded with the approved safe encryption method SSL.

If you would like to contact us by email, please take into account that any data transmitted may be seen by third parties, under certain circumstances. For this reason we recommend that confidential information is only sent through the postal route.

Our credo

Data protection and consumer protection

Our goal is to provide every person or company only with those offers in which they are actually interested and which provide them with real advantages.

This serves the interests of all parties involved in the development of the market, however, it also raises questions about data protection due to the detailed consumer information required.

A quote from "The new dimension in direct marketing. Market Universe Database" by Klaus Schober, founder and president of the Schober Group:

Data protection – important and right

"The more detailed and precise the information for and about potential consumers, the more significant and sensitive the issue of data protection becomes.
That’s why, in my company, we adhere to the incontestable principle: Data protection is important and right. All our information is very carefully processed within the scope of our data protection policy, and regularly reviewed by the appropriate governmental authorities. Sensitive data is only used if written permission is received from those concerned. What this means for us is that data protection and benefits for the consumer go hand-in-hand.

Good reasons to place your trust in us.

All services and processes offered by the Schober Group are carried out in complete compliance with the regulations of the Bundesdatenschutzgesetzes (BDSG). As the responsible supervisory authority, the regional representative for data protection in Baden-Württemberg regularly monitors the methods and technical and organisational measures for data protection. Data protection authorities welcome our initiative of including users in direct communication.

All Schober Holding International employees are contractually obligated to adhere to data confidentiality in accordance with § 5 BDSG.

In association with our umbrella association, the Deutschen Dialogmarketing Verband e.V. (DDV) [German dialogue marketing association) in Wiesbaden, we have committed ourselves to the quality and service standards (QuLS) according to § 38a BDSG.

Benefits for the customer and consumer

We advise you according to the best of our knowledge and judgement, to ensure that your advertisements are not just successful but also legally secure.

Of course, we also take care of all objections and demands for information according to the BDSG for our customers, free of charge.

Valuable: the Robinson List from the DDV

For over 35 years, the DDV has been offering consumers the option of being included in the Robinson Lists. Those who would prefer not to receive addressed direct mail from companies with which they have had no dealings or with which they have not expressly agreed to such mailings can have their names and addresses put on the Robinson list. Those who are already customers will continue to receive all important information from the senders.

Anyone may add themselves to the list free of charge with the different ways of spelling their name. Entry in the Robinson List is valid for five years and must then be renewed. This time restriction ensures the Robinson list does not become outdated,
e. g., through moving or marriage. According to the DDV, between 80 and 90 percent of companies make use of the Robinson list as a means of reducing advertising and mailing expenses.

However, the use of advertising mail for customer acquisition is not completely eliminated by the Robinson List, as its use is voluntary in Germany. Consumers can request a registration form in writing or by calling +49 (0)7156 95 10 10.

DDV Robinson List
Meisenweg 37
70771 Leinfelden-Echterdingen, Germany

Nützlich: die Robinson-Liste des DDV

Alternatively, you can register on the DDV Robinson list here.

Data security

Schober Holding International consistently meets the highest safety standards in its daily work with data. Each year we work with large volumes of data from thousand of different companies, and we are aware that this implies a very special responsibility.

Our extreme diligence has paid off: In over 60 years there has not been one single case where data protection has been compromised. When using your data, we do everything possible to ensure that it is protected to the highest degree. Schober has developed a range of innovate methods to further automate the processes and run them even more securely.